Time
Managed Services
Whether it’s scaling your network, keeping up with maintenances, or simply freeing up time for your in-house IT team, Managed Services can help you expand or upgrade your services as needed and increase the productivity of your team. Let us worry about maintenance, support, compliance and security, so you can reclaim your time and get back to focusing on what your business does best.
Omni Channel
Increase the productivity of your team and improve customer experiences. Whether customers are reaching out via phone, email, chat or social, every interaction is routed to the best available agent and placed in full context for an informed response. Agents save time by viewing everything within a consolidated dashboard, while customers enjoy a superior experience regardless of how, where or when they’re contacting you.
Cisco Meraki
As a Cisco Meraki partner, we’ve launched a virtualized and centralized platform to manage the WAN network, security, branch platforms and the services running on the network on a low-cost appliance within a single management screen. Zero-touch remote deployments, application control, and real time diagnostic tools give your business an end-to-end responsive solution, backed by Telesystem expert management and support.
Flexibility
Unified Communications
A communications and collaboration Software as a Service (SaaS) application for calling, messaging, and meeting with anyone, from any device. It includes HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application. UCaaS provides a seamless and consistent communications experience on a PC, tablet or smartphone - ideal for organizations of any size with geographically dispersed teams and mobile employees working at the office, at home, or on the go.
Explore Unified Communications >
Microsoft Teams Direct Routing
Take full advantage of your existing Microsoft Teams client and all the collaboration features it offers by combining the strengths of Telesystem enterprise voice capabilities with Microsoft Teams via Microsoft Direct Routing. This powerful combination allows businesses to make and receive telephone calls external to their organization right from Teams with full voice capabilities while retaining your existing telephone numbers.
Money
Hosted VoIP
A convenient, low-cost telephone substitute and fully-integrated unified communications solution, enabling your business to streamline how it communicates. By condensing voice and data traffic over the same network, VoIP is more efficient and less expensive than traditional phone systems. No PBX or on-premise equipment to buy or maintain, no expensive vendor visits, and no need to keep up with aging technology. Add or remove lines and features as needed, gain access to advanced calling features, and utilize unlimited calling to any Telesystem Hosted VoIP customer, anywhere.
Managed WiFi
Our managed WiFi solution includes advanced analytics which allow you to see who connects, what they’re doing when they connect, and how they’re moving throughout your space. Identify shopping trends and supply an interactive mobile experience to increase dwell time at your establishment, increase sales, and enhance your customers’ overall experience. Additionally, custom APIs can create pay walls to turn your WiFi network into a revenue stream.
Peace-of-Mind
Managed Security
Combined with Telesystem’s built-in DDoS protection which includes defense against bots, botnets, cyber threats, unwanted and excessive traffic bans, malicious IP address blocking and advanced reporting and monitoring, our Managed Security solution provides the ultimate defense against advanced threats, ransomware, malware and other harmful traffic at our core. Our unified threat management system provides content filtering, intrusion detection, and anti-virus to isolate and remove threats on your network.
Secure SD-WAN
Take control of your network by reducing complexity and costs and improving application performance. SD-WAN provides increased network visibility, application-level insights and the ability to optimize traffic routing while multiple layers of security protect against Internet and branch cyber threats, all centrally managed and maintained by Telesystem.
Data Compliance
Data security means protecting the integrity of customers' most sensitive data with the freedom from fear of data breeches and associated penalties and fines. Telesystem's commitment to ensuring this peace-of-mind for our customers is evidenced by SOC 2 Type II Attestation and HIPAA Security Standards Compliance.
Control
SD-WAN
Take control of your network by reducing complexity and costs and improving application performance. SD-WAN provides increased network visibility, application-level insights and the ability to optimize traffic routing while multiple layers of security protect against Internet and branch cyber threats, all centrally managed and maintained by Telesystem.
SD-Internet with Bigleaf
Our partnership with Bigleaf allows us to deliver truly reliable internet connectivity for every application, every technology, every user, everywhere—over any ISP. By combining proven SD-WAN technology with groundbreaking AI software, Bigleaf classifies and prioritizes application traffic, and steers it around internet issues so it can reliably get to and from anywhere it needs to go, all without the need for policies or manual configurations.
Connectivity
Managed WiFi
Highly-reliable, scalable and customizable Managed WiFi complete with connection data and customer analytics to provide insight on foot traffic, dwell time, user engagement, and more. Separate, secure WiFi networks for employees and customers restricts access from unauthorized users while Telesystem’s 24x7 proactive monitoring and maintenance of firewall, switches and Access Points (APs) ensures full coverage and complete connectivity as well as maintaining network components with up-to-date firmware and patches.
Wireless LTE
Telesystem’s Wireless LTE Solutions provides the only LTE connection with an SLA, providing peace of mind with automatic failover guaranteed. Redundant circuits eliminate single points-of-failure by redirecting traffic for load-balancing or backup. Our always-on intelligent failover system supports broadband and DIA connections protecting your sales, reducing your costs and minimizing the risks associated with outages.
SD-Internet with Bigleaf
Our partnership with Bigleaf allows us to deliver truly reliable internet connectivity for every application, every technology, every user, everywhere—over any ISP. By combining proven SD-WAN technology with groundbreaking AI software, Bigleaf classifies and prioritizes application traffic, and steers it around internet issues so it can reliably get to and from anywhere it needs to go, all without the need for policies or manual configurations.
Customer Insights
Meraki Smart Cameras
The MV smart camera family brings simplicity and intelligence not only to help ensure physical safety and security, but also provides advanced business intelligence, fast processing power, high-endurance storage, robust security features, and sophisticated insights such as heat maps, foot traffic, and customer behavior patterns. Benefit from secure monitoring and management and easy installation, with no additional software or browser plugins required.
WiFi Engagement + Analytics
With the rapid adoption of mobile devices, you can now leverage data to better understand patterns and behavior in brick-and-mortar environments to engage users and optimize marketing strategies. By understanding patterns such as foot traffic by time of day and how the capture rate varies across different sites, IT departments can gain a better understanding of network usage and trends, and non-IT departments, such as marketing and business intelligence teams, can gain insights into current campaigns or the number of staff needed at various times.
API Integrations
Custom API integrations allow you to tailor your services further to meet business needs and get the most out of your solutions. Customize the data provided by solutions such as Smart Cameras and WiFi Analytics to enhance user experience or create custom pay walls to turn your WiFi network into a revenue stream.
Collaboration
Unified Communications
A communications and collaboration Software as a Service (SaaS) application for calling, messaging, and meeting with anyone, from any device. It includes HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application. UCaaS provides a seamless and consistent communications experience on a PC, tablet or smartphone - ideal for organizations of any size with geographically dispersed teams and mobile employees working at the office, at home, or on the go.
Video Conferencing
Boost team collaboration and productivity by conducting face-to-face meetings, chat, share your screen, applications, and whiteboard with anyone, anytime, anywhere. Our cloud-based video conferencing solution requires no equipment to deploy or manage and employees gain fast access to resources regardless of where they’re working.
Webinars
Layer webinar capabilities onto your Video Conferencing service for up to 1000 participants. Webinar hosts can utilize additional features including presentation-only mode, custom questions, attendee lists, Q&A, and live polls.
Time
Managed Services
Whether it’s scaling your network, keeping up with maintenances, or simply freeing up time for your in-house IT team, Managed Services can help you expand or upgrade your services as needed and increase the productivity of your team. Let us worry about maintenance, support, compliance and security, so you can reclaim your time and get back to focusing on what your business does best.
Omni Channel
Increase the productivity of your team and improve customer experiences. Whether customers are reaching out via phone, email, chat or social, every interaction is routed to the best available agent and placed in full context for an informed response. Agents save time by viewing everything within a consolidated dashboard, while customers enjoy a superior experience regardless of how, where or when they’re contacting you.
Cisco Meraki
As a Cisco Meraki partner, we’ve launched a virtualized and centralized platform to manage the WAN network, security, branch platforms and the services running on the network on a low-cost appliance within a single management screen. Zero-touch remote deployments, application control, and real time diagnostic tools give your business an end-to-end responsive solution, backed by Telesystem expert management and support.
Flexibility
Unified Communications
A communications and collaboration Software as a Service (SaaS) application for calling, messaging, and meeting with anyone, from any device. It includes HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application. UCaaS provides a seamless and consistent communications experience on a PC, tablet or smartphone - ideal for organizations of any size with geographically dispersed teams and mobile employees working at the office, at home, or on the go.
Explore Unified Communications >
Microsoft Teams Direct Routing
Take full advantage of your existing Microsoft Teams client and all the collaboration features it offers by combining the strengths of Telesystem enterprise voice capabilities with Microsoft Teams via Microsoft Direct Routing. This powerful combination allows businesses to make and receive telephone calls external to their organization right from Teams with full voice capabilities while retaining your existing telephone numbers.
Money
Hosted VoIP
A convenient, low-cost telephone substitute and fully-integrated unified communications solution, enabling your business to streamline how it communicates. By condensing voice and data traffic over the same network, VoIP is more efficient and less expensive than traditional phone systems. No PBX or on-premise equipment to buy or maintain, no expensive vendor visits, and no need to keep up with aging technology. Add or remove lines and features as needed, gain access to advanced calling features, and utilize unlimited calling to any Telesystem Hosted VoIP customer, anywhere.
Managed WiFi
Our managed WiFi solution includes advanced analytics which allow you to see who connects, what they’re doing when they connect, and how they’re moving throughout your space. Identify shopping trends and supply an interactive mobile experience to increase dwell time at your establishment, increase sales, and enhance your customers’ overall experience. Additionally, custom APIs can create pay walls to turn your WiFi network into a revenue stream.
Peace-of-Mind
Managed Security
Combined with Telesystem’s built-in DDoS protection which includes defense against bots, botnets, cyber threats, unwanted and excessive traffic bans, malicious IP address blocking and advanced reporting and monitoring, our Managed Security solution provides the ultimate defense against advanced threats, ransomware, malware and other harmful traffic at our core. Our unified threat management system provides content filtering, intrusion detection, and anti-virus to isolate and remove threats on your network.
Secure SD-WAN
Take control of your network by reducing complexity and costs and improving application performance. SD-WAN provides increased network visibility, application-level insights and the ability to optimize traffic routing while multiple layers of security protect against Internet and branch cyber threats, all centrally managed and maintained by Telesystem.
Data Compliance
Data security means protecting the integrity of customers' most sensitive data with the freedom from fear of data breeches and associated penalties and fines. Telesystem's commitment to ensuring this peace-of-mind for our customers is evidenced by SOC 2 Type II Attestation and HIPAA Security Standards Compliance.
Control
SD-WAN
Take control of your network by reducing complexity and costs and improving application performance. SD-WAN provides increased network visibility, application-level insights and the ability to optimize traffic routing while multiple layers of security protect against Internet and branch cyber threats, all centrally managed and maintained by Telesystem.
SD-Internet with Bigleaf
Our partnership with Bigleaf allows us to deliver truly reliable internet connectivity for every application, every technology, every user, everywhere—over any ISP. By combining proven SD-WAN technology with groundbreaking AI software, Bigleaf classifies and prioritizes application traffic, and steers it around internet issues so it can reliably get to and from anywhere it needs to go, all without the need for policies or manual configurations.
Connectivity
Managed WiFi
Highly-reliable, scalable and customizable Managed WiFi complete with connection data and customer analytics to provide insight on foot traffic, dwell time, user engagement, and more. Separate, secure WiFi networks for employees and customers restricts access from unauthorized users while Telesystem’s 24x7 proactive monitoring and maintenance of firewall, switches and Access Points (APs) ensures full coverage and complete connectivity as well as maintaining network components with up-to-date firmware and patches.
Wireless LTE
Telesystem’s Wireless LTE Solutions provides the only LTE connection with an SLA, providing peace of mind with automatic failover guaranteed. Redundant circuits eliminate single points-of-failure by redirecting traffic for load-balancing or backup. Our always-on intelligent failover system supports broadband and DIA connections protecting your sales, reducing your costs and minimizing the risks associated with outages.
SD-Internet with Bigleaf
Our partnership with Bigleaf allows us to deliver truly reliable internet connectivity for every application, every technology, every user, everywhere—over any ISP. By combining proven SD-WAN technology with groundbreaking AI software, Bigleaf classifies and prioritizes application traffic, and steers it around internet issues so it can reliably get to and from anywhere it needs to go, all without the need for policies or manual configurations.
Customer Insights
Meraki Smart Cameras
The MV smart camera family brings simplicity and intelligence not only to help ensure physical safety and security, but also provides advanced business intelligence, fast processing power, high-endurance storage, robust security features, and sophisticated insights such as heat maps, foot traffic, and customer behavior patterns. Benefit from secure monitoring and management and easy installation, with no additional software or browser plugins required.
WiFi Engagement + Analytics
With the rapid adoption of mobile devices, you can now leverage data to better understand patterns and behavior in brick-and-mortar environments to engage users and optimize marketing strategies. By understanding patterns such as foot traffic by time of day and how the capture rate varies across different sites, IT departments can gain a better understanding of network usage and trends, and non-IT departments, such as marketing and business intelligence teams, can gain insights into current campaigns or the number of staff needed at various times.
API Integrations
Custom API integrations allow you to tailor your services further to meet business needs and get the most out of your solutions. Customize the data provided by solutions such as Smart Cameras and WiFi Analytics to enhance user experience or create custom pay walls to turn your WiFi network into a revenue stream.
Collaboration
Unified Communications
A communications and collaboration Software as a Service (SaaS) application for calling, messaging, and meeting with anyone, from any device. It includes HD video, voice, messaging, screen sharing, and conferencing in a single easy-to-use cloud application. UCaaS provides a seamless and consistent communications experience on a PC, tablet or smartphone - ideal for organizations of any size with geographically dispersed teams and mobile employees working at the office, at home, or on the go.
Video Conferencing
Boost team collaboration and productivity by conducting face-to-face meetings, chat, share your screen, applications, and whiteboard with anyone, anytime, anywhere. Our cloud-based video conferencing solution requires no equipment to deploy or manage and employees gain fast access to resources regardless of where they’re working.
Webinars
Layer webinar capabilities onto your Video Conferencing service for up to 1000 participants. Webinar hosts can utilize additional features including presentation-only mode, custom questions, attendee lists, Q&A, and live polls.